Refund Policy
Last updated: July 02, 2025
1. General Refund Policy
Kousika Neerkarangal is grateful for your donations. As a non-profit organization, we rely on the generosity of donors to support our causes. Please note the following regarding refunds:
- Donations are typically non-refundable
- Refunds will only be issued in exceptional circumstances
- All refund requests must be made within 7 days of the donation date
2. Eligibility for Refund
Refunds may be considered in the following cases:
- Unauthorized or fraudulent use of your payment method
- Technical errors in the donation process
- Duplicate donations made in error
- Donations made by mistake
3. How to Request a Refund
To request a refund, please contact us within 7 days of your donation with the following information:
- Your full name
- Donation amount and date
- Transaction ID (from your receipt)
- Reason for refund request
Email: donations@kousikaneerkarangal.org
4. Processing Time
Refund requests will be processed within 7-10 business days of approval. The time it takes for the refund to reflect in your account depends on your bank or payment method.
5. Tax-Deductible Donations
If you receive a refund, the tax-deductible amount of your donation will be reduced accordingly. Please consult your tax advisor for specific guidance.
6. Contact Us
If you have any questions about our refund policy, please contact us at:
Email: Kousikaneerkarangal@gmail.com
Mobile: +91 9360723312
+91 9894319381
+91 9362362114
+91 99449 21271